UNDER DEVELOPMENT - EXPECTING TO LAUNCH IN FALL 2020

FAQ - WARRANTY


Lifetime warranty 

Khyber Racks come with a lifetime structural warranty to original owners. The warranty covers defects that affect the operation or safety of the rack. It does not cover surface finishes, nor does it cover accidental damage. 

We also offer lifetime crash replacement to original owners. You can purchase replacement parts at cost plus shipping for incidents not covered by warranty, such as backing your rack into a stump, or being struck by another vehicle. 

Our racks have superior corrosion resistance due to choice of materials and surface treatments that further improve corrosion resistance. This is extremely effective at extending the life of your rack beyond what powder coated steel can offer. Despite this, harsh environments such as salted roads and coastal areas affected by sea spray can still cause surface corrosion and is not covered by warranty unless it creates a structural issue. If you are driving while roads are salted, we recommend storing the rack when not in use for extended periods and rinsing it after use to get the maximum lifespan and to keep the finishes looking as fresh as possible. We've taken the best steps possible to prevent corrosion, but salt is still the enemy.   

Surface tarnishing of the stainless parts can be prevented and remedied. For more information, see FAQ - Corrosion

Rope tie downs are a wear item and not covered by warranty. We supply 6mm static nylon cord from Mammut with your rack, and you can purchase replacements from us. Most 6mm static nylon cord will work and is readily available from climbing stores if you prefer to source it locally to save shipping. 

Khyber Racks Ltd will not be liable for incidental damages.

 

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