OUR FIRST PRODUCTION RUN IS IN TRANSIT. CONTACT US IF YOU'D LIKE TO PREORDER.

FAQ - WARRANTY


Khyber Racks come with a 5 year warranty 

We also offer lifetime crash replacement to original owners. You can purchase replacement parts at cost plus shipping for incidents not covered by warranty, such as backing your rack into a stump, or being struck by another vehicle. 

The warranty covers manufacturing defects that affect the operation or safety of the rack. It does not cover surface finishes. 

Our racks have superior corrosion resistance due to choice of materials and surface treatments that further improve corrosion resistance. This is extremely effective at extending the life of your rack beyond what powder coated steel can offer. Despite this, harsh environments such as salted roads and coastal areas affected by sea spray can still cause surface corrosion and is not covered by warranty unless it creates a structural issue during the warranty period. If you are driving while roads are salted, we recommend storing the rack when not in use for extended periods and rinsing it after use to get the maximum lifespan and to keep the finishes looking as fresh as possible. We've taken the best steps possible to prevent corrosion, but salt is still the enemy.   

Surface tarnishing of the stainless parts can be prevented and remedied. For more information, see FAQ - Corrosion

Khyber Racks Ltd will not be liable for incidental damages.

 

RETURN TO FAQ